E-mail: info@xikar.com

Consumer Hotline:
Toll Free: 1-866-676-7380
International: 1-816-474-7555


XIKAR Lifetime Warranty Information

We are proud to offer our lifetime warranty on all XIKAR products. If you feel that it fails to live up to our promise of function, form, feel, and fair, simply return it to us & we will cheerfully repair or replace your product. XIKAR reserves the right to repair, or replace at our discretion. Returned items may be replaced with a refurbished equivalent, depending on the age and condition of the return.

XIKAR recognized among top brands to stand behind the their product quality by offering a Lifetime Warranty.

If for any reason you need to return your product, please print and fill out this Consumer Return Form. Include it in the mailing envelope to designate the Return address.

  • The Consumer Return Form is used to help process your warranty return quickly when it arrives at our warehouse.
  • If you have any questions, or require assistance, please contact our Consumer Service Department by email at: info@xikar.com or by toll-free phone at: 866-676-7380 Our representatives are available to help you Monday-Friday 8:30 A.M. to 5:30 P.M. CST.

Return the form and product/s only in a padded mailing envelope or box to:

Using USPS:

3350 Enterprise Ave., #120
Weston, FL 33331

Using UPS or FedEX:

3350 Enterprise Ave., #120
Weston, FL 33331

Be sure to include your printed name and complete mailing address, email or phone number & the reason for return (Very important! As we use this information to review every product for quality control). Please allow 3 weeks to process your return. If you’ve asked for confirmation when your item is processed, and have not received it within 3 weeks, please contact XIKAR.

warning   We require that you purchase delivery tracking/ confirmation when sending in a product for replacement. XIKAR will also provide tracking when mailing your product back to you.

If returning a lighter, it must be shipped EMPTY of butane fuel..


Should you ever need your blades sharpened, simply return the cutter to us and we’ll repair or replace the blades and return it to you.


XIKAR lighters carry a Lifetime Warranty. Before sending in your lighter, please refer to our online instruction manual or lighter instruction card to fix any occasional problems.