Warranty Registration
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E-mail: info@xikar.com

Consumer Hotline:
Toll Free: 1-866-676-7380
International: 1-816-474-7555

 

XIKAR Warranty Registration

We are proud to offer our lifetime warranty on all XIKAR products. So, if you feel that a XIKAR product fails to live up to our promise of fit, finish or function, simply return it to us and we will immediately and cheerfully repair or replace your product under our Total Satisfaction Guarantee!

If for any reason you need to return your product, please print and fill out this Consumer Return Form. Include it in the mailing envelope to designate the Return address.

  • The Consumer Return Form is used to help process your warranty return quickly when it arrives at our warehouse.
  • If you have any questions, or require assistance, please contact our Consumer Service Department by email or by toll-free phone at: 1-866-676-7380

Return the form and product/s only (without the box) in a padded/ bubble mailing envelope to:

Return Address:

XIKAR Inc.
PO Box 025757
Kansas City, MO
64102-5757

Be sure to include your printed name and complete mailing address, email or phone number & the reason for return (Very important! As we use this information to review every product for quality control). We should have the product returned to you within 3 weeks.

If returning a lighter, it is very important that the lighter is shipped EMPTY of butane fuel. Please bleed the lighter completely before mailing it.

warning   We require that you purchase delivery tracking/ confirmation when sending in a product for replacement.

Cutters

Should you ever have an issue with your cutter, simply return it to us and we will repair or replace it for you. (Lifetime Guarantee!)

Lighters

XIKAR lighters carry our 100% Satisfaction Guarantee. So, if you feel that your lighter fails to live up to our promise of fit, finish and function, simply return it to us and we will immediately and cheerfully repair or replace your product. Before sending in your lighter, please refer to our Lighter Instructions to fix any occasional problems.