Testimonials

XIKAR is proud to feature testimonials from enthusiastic consumers. Send us your comments

Testimonial of the Month!

I sent two lighters to you for repair less than a week ago and today I received brand new replacements from Xikar. The lighters I sent to you had very heavy usage and although I did not abuse them I didnt pamper them either. You folks exceed my expectations and many others feel the same way. Here is a post I created less than an hour ago on my favorite internet cigar forum.http://www.botl.org/community/forums/showthread.php?p=1085111#post1085111Thank you very much for the new lighters. You people are class all the way.

Dave Dickey
San Diego

I sent you a Plunge lighter I received as a Christmas gift a few years ago a few weeks ago that would not light. Yesterday I received a package from you which I thought contained my repaired lighter. Much to my surprise it contained a brand new lighter of the same kind. Thank you. The Plunge is a great lighter and I was pleased to receive another. Lots of companies talk about warranties replacements etc. but you guys deliver on what you promise. You put the other guys to shame. My tobacconist recommended the Xikar lighter and he was right. Im an avid cigar smoker and from now all all my cigar accessories are going to carry the Xikar name. You have a customer for life. Keep up the good work. Again thanks.

Stuart F.
Roanoke, VA

I just got a lighter returned after I sent one in for warranty work and I am very pleased by the quick painless turn around.All too often warranties arent worth the effort but Xikar has proven to be honorable and I am pleased to tell my friends how wonderful your products are and how well you treat your customers

Curtis W. Rendon
Kyle, TX

I just purchased the Xi3 cutter and must say Im impressed. I really love the design and solid feel. Thank you for yet another outstanding tool. I find what sets Xikar so far apart from the other brands of accessories to be the smooth action and hefty solid construction. Every lighter I picked up just felt right. The cutters all so precise. They all clicked opened sliced lit and burnt beautifully. And I admired this even in the styles I did not like. To top it all off they are great conversation pieces and you never hesitate to let a friend use your lighter fearing that it may be embarrassing when it fails to get the job done.

Brian U.
Pittsburgh, PA

Just wanted to let you guys know that your products are by far the best never once had a problem with anything made by you. Keep up the good work Im looking forward to many more top line products. I am 26 so Ill be a customer of XIKAR as long as the products continue to be the way they are now. Thank you for making my cigar time even more pleasant then it use to be.

Vinnie R.
Hanover, NJ

I bought a Xikar XI1 about a year ago and since then I havent been using any other means to cut my cigars. I fell in love with your product instantly and I am very impressed with the consistency of each cut and the fine precision in the mechanics of the cutter.You have made an excellent product that takes my cigar-enjoyment to a complete other level.

Tuomas Y.
Finland

I just wanted to say Thank You for making fantastic products. As a sergeant for the New Orlean Police Department I can be a bit tough on things. But after having just one 1 of your products I knew it wasnt enough.As an avid cigar smoker and lighter collector I use your products on a daily basis - including your Purofine and propylene glycol solution. The quality of ALL of your products speaks for itself and I laud their praises to anyone who asks.The nine 9 millimeter punch built into your lighters is always sharp cuts perfect and provides a smooth draw. Your ash can is more that ample to handle the ash from seven 7 inch cigars and has stored a few shorts that I couldnt quite finish. The travel humidor has been in and out of patrol cars private cars my home and my office. Its been wet hit the deck fallen off of tables and desks - all without damage to it or its contents.

Sergeant Stuart S.
New Orleans, LA

Thanks for the catalog you recently sent that I requested. Just picked up an Element Lighter and V-Cutter. Couldnt be more pleased with your products. Im a Police Sergeant and this New Years Eve Im working the midnight shift.... To ring in the New Year I picked up some cigars for my shift and we will be putting your the lighter and cutter to good use.Next on the list is an Envoy case and some HC Cigars.Thanks again for making a quality product and backing it up

Chris H.
Lockport, IL

I discovered that my local tobacco store started carrying XIKAR PUROFINE since I had last asked. What a difference. Not only is my XIKAR lighter working perfectly but a heavily used and abused old lighter I had given up on has returned to life with Purofine Premium Butane.PUROFINE Butane ought to be carried in every drug store convenience store tobacco store and grocery store. It really makes that much difference and the public at large ought to be educated in the difference XIKAR PUROFINE means in performance.Thank you and keep up the good work.

Karl F.
Guilderland, NY

Thank you for developing products that can withstand the hardships ofsand dust mud and grit associated with the environments ofAfghanistan. My XI cutter that Ive had for almost two years and myrecently purchased Gun Metal Punch are products that continue to besharp rust and corrosion free. I will continue to boast to my friendsand use your products for all my cigar needs.

Joseph B.
Kandahar Province, Afghanistan

In a day when customer service is lacking I could not be more pleased with Xikar and your customer service.Xikar is definitely on my strongly recommend list.

Jack S.
Westerville, OH

I was just watching your YouTube feature on filling and bleeding a butane lighter and it made me think about a success story I have. I bought my father a XIKAR Element lighter from our local Cigars International Downtown Store in Bethlehem PA back in April 2011. He loves it and the reason I bought it was because of the quality and the guarantee as well as the aesthetics and functionality. This is our first experience with a Xikar and it has been amazing Equally amazing has been your Xikar lighter fluid which I purchased that same day for both he and I. Of course we have both used this in our lighters. My father had another butane lighter that had stopped lighting previously using other butane. I had read up on your product and figured to give a try filling his lighter with your high octane Xikar butane. Well it did the trick and now what we thought was a lost cause lighter Fathers Day gift from 5 years ago not Xikar has begun working again. Of course the Xikar lighter is our first go-to however it is nice to have a back-up lighter that still works when you need it. Thanks to your tips and superior butane we are able to enjoy this. Thank you.

Blake S.

I have to admit that when I first heard about the Xikar cutters I didnt believe they could be any better than the others on the market. I was so wrong.I recently was in Indianapolis and decided to stop at one of the local shops to purchase a few cigars. One to smoke there and a couple to share with my father for his 73rd birthday. It was only after I made my purchase that I saw it. It was an Xi3 Cocobolo cutter. I usually am not impressed with cigar cutter but this was more than a cutter this was a work of art. The shine of the stainless steel body the dark grain of the wood and the elegance of the design blew me away. I had to have it. I purchased this beauty and was immediately impressed with the weight and solid feel of this cutter. I then proceeded to cut my cigar. The cutter just felt so natural in my had and the cut was so clean and effortless that I wasnt even sure I had actual made it.I have to say that this is without a doubt the best cutter ever made. I will never buy anything but Xikar again It works so well that my father can make his own cuts even with his arthritis. He loved it so much that I had to buy a second one for him.Thank you for your obvious dedication to design and quality.Your loyal fan

Larry Byrd
Indiana

If a pretentiously elegant S.T. Dupont lighter is outside of your budget but still on your wish list you may want to look at the FlintFire I Windowpane by XIKAR. Taking the styling ques directly Read more >>

Rob
Gilbert, AZ

This combo is really tough to beat. It has great style and great craftsmanship. The materials are high quality and have withstood 2 months of heavy use with almost no blemishes... The lighter is the best single flame lighter Ive ever used. Read more >>

Charlie
Waldorf, MD

I would like to inform Xikar that the Travel Humidor is such a great product. In December of 2009 I took it to Palm Beach to the Four Seasons and then to Cozumel Mexico on the cruise ship. Its unbelievable how my sticks stayed so fresh. I have recommended this product to all at my local tobacco shop Tinder Box at Easton Columbus Ohio. Again thanks for picking me as the winner of your product at the Big Smoke in Las Vegas last year.

Brian E. Feuer
Gahanna, OH

I am always expanding my cigar lighter collection for some reason or another.Often time I justify the purchases to my boss spelled w-i-f-e by really breaking down the reason I need the lighter as opposed Read more >>

Rob
Gilbert, AZ

The XIKAR Xi3 cigar cutter is something that I had recently added to my collection after a short trip to Las Vegas. It was around 10am when I decided to leave the poker table the Read more >>

Rob
Gilbert, AZ

I just bought three new Xikar cutters: One for my motorcycle one for my golf bag and one for my briefcase. I have been a Xikar owner since 2000 and have never used another cutter. My original one has served me well all these years but was recently lost. You make a great product.

Tom Lindner
Coral Springs, FL

I just wanted to drop a little note to let you know just how much I love my Xikar cutter. I have an Xi2 that I purchased about six months ago. I have used many different cutters from many of the top companies in the world and never have I found a cutter that I believe comes close to the quality of Xikar. I am the yard foreman at a lumber yard and smoke cigars several times a day. I carry my cutter with me all day every day. Recently I dropped my cutter and it was run over by a forklift When I realized what had happened I just knew it was going to be broken. I picked it up and opened it a couple of times and then proceeded to cut my cigar flawlessly. I will never buy another cutter from another company. Xikar is the absolute best cutter in the world. Keep up the good work and THANK YOU for such a great product

Sincerely

Randy
Bentonville, AR

At age 62 I have seen a lot of pocket knives come and go over the years. But now after all these years and all those knives I have found the perfect pocket knife

The Xikar 118SM is really nifty-small and lightweight so theres no heavy weight in my pocket easy to open and close and strikingly attractive with its Mother of Pearl scales. Over the past six months I cant tell you how many magazine and book boxes I have opened with it but the little blade remains just as sharp as the day I received it.

Thank you for making such a wonderful product

Chuck Wechsler
Publisher Editor of Sporting Classics

I recently purchased a Xi 188 Extreme and love the blade and handle design. Ive been in law enforcement for a little over 12 years now and have done just about every job in law enforcement from narcotics to SWAT to traffic enforcement to detective work and I have had several occasions to use knives in my line of work. Ive used everything from cold steel to bench-made and I thought I was a bench-made fan for life until I lost my bench-made while chasing a felon through the woods. Next day I was at my local knife retailer and saw your knife. I picked it up and was sold at that minute. I havent wanted anything else since. I think everyone should have the opportunity to know how good a product you have and its their own fault if they dont try it Thanks for such a great product

Christian R.
Jasper GA

In Australia knives are illegal to carry - except if you use it for your occupation. I am a computer consultant and people find it hard to believe that I would need a knife police in particular. I like wood finished knives and the Amboina doesnt look as threatening as some...LOL Either way it has saved my life and I carry it everywhere regardless of the law. So of course we had to ask why our 118SQ saved Mikeys life.... As for it saving my life... I was driving up the coast to a funeral of a family member when I fell asleep at the wheel. I drove through a guard rail at the aptly named Dead Mans Corner down a 35-foot embankment into an amusingly placed tree right in front of my car. When I woke up several hours later I found myself in said ditch with my seat belt on. I tried for about 15 minutes to get the belt off before I came to my senses and remebered my baby in my pocket. No one would have seen me down there until at least morning and probably not even then So I cut myself out and climbed up to the top of the embankment and flagged someone down. So you can see why I carry my knife with me everywhere Thanks for a great product

Mikey
Australia

My son and I just purchased two of the new Tech cutters and registered for our free leather sheaths on the Xikar website. It is a nice offering and a good incentive to register. We have just recently discovered the Xikar line of products at a local retail store. As someone who knows I have been impressed with the craftsmanship quality and unique design of the products as well as the high level of product presentaion and packaging. I look forward to seeing an expansion of the product line and of more innovative designs. Thanks for providing great products AND customer service

Rob Q.
Liberty MO

Happy Thanksgiving Kurt and Co Well Its almost December and yet the weather has been so extraordinary in the Boston area these last few weeks that Ive been able to continue the constitutional evening cigar on the front porch a while longer. I dont remember exactly how long it has been since I purchased my Xikar cutter - at least a year anyway - but I wanted to let you know that it still brings me sublime satisfaction every time I use it. It still cuts as cleanly as ever and is an enjoyable part of the ritual of lighting up. As an objet dart it is an exceptional piece of work - I would nominate it for the Museum of Modern Art if I had a vote. The heart and feel of it the smooth mechanics - even the sound it makes - are the kind of characteristics which are typical of a fine thing like a classic pocket watch or folding knife whose qualities transcends even their usefulness. Thanks again for creating a true classic. Have a happy holiday.

Geoffrey P.

It is with heavy heart that I write you this mail.after having a Xikar and recommending them to all of my friends a few who purchased them after trying mine I pulled the biggest dummy move ever. On a trip to San Diego I took my cutter in its cool little sheath and my travel humidor to the golf course. Since I was without my clubs I rented a bag and your guessed it thats where I left my Xikar Only to figure that out after returning to Texas I would have preferred losing the cigars and NOT the cutter Oh well you make a great product and I love reading about all the good things people say about them on the cigar internet boards. I promise that when I get some disposable income I will purchase another To bad the warranty doesnt cover bonehead maneuvers Good luck and continued success

Juan H.
Odessa, TX

I ordered a Xi 118 knife four months ago from a knife dealer and was immediately impressed with its quality. Months later I was in a smokeshop and saw your cutters. I couldnt decide between the MTX and the silver Xi for my father so I got them both and would let him choose one for Christmas. Two weeks before Christmas I couldnt wait any longer and let him pick he was about to use a throw away cutter. We swap every so often as neither of us can stand to have just one Today I ordered a Xi188. Thanx

ET Bradley

My 188BGTC arrived today Wow This knife is amazing The quality the edge the whole knife is incredibly impressive I have bought knives that cost twice as much as my Xikar but didnt even come close to the quality You have a customer for life This is going to be my permanent carry knife; at work at leisure. I am in the security business by the way I am so impressed by this knife I can not say enough about it After carrying the knife on my shift last night I gotta say that you have perfected the tactical pocket clip The clip was absolutely secure on my uniform pants Not once did it come loose. At times I have some vigorous activites on my shift. Not only was it secure but I feel that the clip is absolutely perfect in its position on the knife. I believe you have created the perfect tactical folder I sure hope you guys continue to make knives. There are companies out there that could take some lessons from you. Thank you thank you thank you Keep up the GREAT work

Suzanne V.
S. Dennis, MA

Hi I just bought my 4th Xikar today I kept 2 gold & silver and gave one to my friends. My Xikar cutters are the only cigar cutters Ive ever purchased. I doubt if I buy anything else in the future thats why today I bought a gold one because I have been so impressed with my first one silver. I always look forward to my next Xikar cut. It is the best cutter in the market today. Ive tried my friends Zino but theres no cutting action like a Xikar. Thank you for such a quality product. Ive use a needle syringe and breakfree oil in the inside mechanism of my Xikar. Let me tell you it is so smooth on the cutting and release. Of course excess oil have been wiped with a Q-tip it does not take that much to lube it. And when the new models come out Ill have them two or three. BTW your knives looks good too if they cut anywhere near or equal to your cigar cutters Ill have them too. One very satisfied customer : Thank you and best regards

Rene A.
Carson, CA

Dear Xikar: I would just like to say thank you for your support on such a great product. I have never seen this much devotion. I am so glad that I purchased this cutter. You have been very polite to all my questions and show great interest in your product and making your customers happy. I was very surprised to find your response on the Cigar Family discussion groups. This just goes to show once again your devotion. I was going to purchase another brands cigar cutter. Boy was I glad I didnt. You have won this customer hands down. I will definitely buy another Xikar cutter. I understand that you possibly have thousands of e-mails to sort though but your prompt reply to my past e-mails is greatly appreciated. Thanks again for your support and for bringing a great company to all cigar aficionados.

Kenneth L.
San Antonio, TX

In this world of 2004 where a customer is only important until the sale is made. Where problems with a products performance is ignored despite numerous pleas via emails and unreturned calls to customer service there is an oasis and its name is XIKAR.

Xikar is a company profoundly concerned with its customers satisfaction with its products as evidenced by their lifetime guarantee on its innovative cigar cutters. If a cutter fails to perform to a customers liking they are urged to return it to the company and have it replaced or refurbished to its original quality. When was the last time you heard of a company policy like that?

I have many Xikar products and have always recommended them to friends who are looking for an attractive unique and quality product destined to bring many years of peak performance and satisfaction.

Thats why I close my emails with a picture of a Xikar with the phrase my friends are a cut above the rest and so is my cigar cutter

It is quite satisfying writing accolades about a company who so richly deserves to be at the top of the market. It is my fondest wish that goal is met and that we can all enjoy that success together.

Mark W.
Brooklyn NY

I got in a motorcycle accident this past Saturday. The only thing that saved my right testicle from damage was your cutter.

Thank you.

I am submitting sad cutter for your perusal and repair. I know its not pretty- but can you fix it?

Name withheld

I have enjoyed ownership and use of a high quality XIKAR cutter for some time now. As a member for over 6 years in our local cigar club Club Amante at the Tinder Box in Mesa AZ I have always been the go to guy to cut everones cigars when they need cutter. Everyone knows that I always carry my XIKAR. We recently visited Casino Arizona for a club outing for dinner and to enjoy a fine cigar on the smoking patio when my XIKAR became displaced/lost. I have been totally out of balance since and have felt undressed as I have carried it daily since new. My fellow club members have now been forced to buy their own cutters and even cut my cigars for me now. I have certainly helped boost your sales here. In fact because I have felt out of sorts and undressed without my XIKAR buddy in my pocket I just purchased two to replace the lost one so that I will never be without myXIKAR cutter again. It is a tremendous quality product for a true cigar lover since 1965. One of the best products of its kind I have ever utilized. Thanks for creating such a good quality product and for allowing me to relate this story to you. Keep the great quality and product variety coming. An appreciative and devoted fan.

PS - And oh by the way after numerous attempts to retrieve my cutter from the lost and found guess who just called today to give me great welcomed news that my little friend had actually been in the lost and found and simply overlooked. Yes thats right now I have three of your XIKARs and am proud of it. Just wanted to share this with you

Bill H

A couple of weeks ago I decided to take my son to wonderful Barstow California where the Burlington Northern/Santa Fe rail hub is. Hes 7 and enjoys trains immensely. So every summer we go there spend the night in a cheap hotel next to a run-down Pizza Hut and we spend 2 days gawking at trains talking with engineers checking out the shop areas up into the control tower and basically try to get away with whatever we can. Heading home just 10 or so miles out of Barstow we pulled off the highway where I saw a dirt road leading off towards the open plains. We opened some sodas and plunked around with his BB gun for a while and decided to head back to the highway. Well once I got off the dirt path to turn around I quickly sank my truck into the finest sand on this side of the planet. Loose volcanic ash. It was too far to walk to find a phone or someone to hail me a tow truck and no one on the side of the highway would even stop when we tried to wave them down. Back to the truck we hiked and proceeded to try to dig the truck out. I dug and dug.... and dug to no avail. I jacked up the rear put work boots underneath the tires chains my cooler lid clothes anything that might give us traction. Nothing worked. The only thing I had left was my thick rubber bed liner. So I yanked the big liner out and tried to rip it in half a la Charles Atlas. After I talked my son down from his laughing fit I had to figure out a way to cut the liner lengthwise in half a half for each rear wheel to hopefully get traction on and get us back to the hard packed trail. With light fading hunger becoming an issue and coldness setting in I was becoming a little worried. Not being wise enough to have a knife of some sort in my truck or toolbox was leaving me with no options. I grabbed a Maria Mancini clipped the end off with my Xikar and a little tiny bulb went off over my head. I thought long and hard about what I knew I had to do but looking at my brave little trooper trying to mask his fear it soon became a foregone conclusion. I used a hammer to beat the Xikar into submission and soon had two blades from which to work with. Well that 1/2 thick rubber mat was no task for the Xikar. I thought I would be struggling through both blades to get the mat in half but one blade slit through it like butter. I put the mats under the tires and was able to back up the six feet or so to the hard pack and got us home safely. I dont know who was more relieved my son or myself but neither of us acted conceded to our fears. Another testament to the durability and practicality to the Xikar cutter.

A couple of days ago I received a magnificent Michael Dixon humidor to store my very fine collection of cigars. Ive used many cutters in the past including the one supplied by Dixon himself but needed a new cutter worthy of my Dixon Lacewood Humidor. As I stood and schmoozed with my many buddies in Barclay Rex in NYC at the GCT location they proceeded to show me their best cutters of course the Xikar units. After looking at the Xi3 with the redwood handles I was instantly in love with it and purchased it immediately. In general I smoke fine cigars with large ring guages and the Xikars are the only cutters on the market capable of doing the job with surgical precision. I am so impressed with my Xi3 that Ive shown it to at least ten associates today many of whom will be buying their own within the next week. A gorgeous humidor protects my great investment in very fine cigars but the cutter is equally as important in ensuring that the cigars are cut in the proper way thus ensuring the full flavored experience I long for.

By the way I just came out of the hospital after a 15 month straight stay through which I was not expected to survive. Smoking a fine cigar allows me to reflect on the two most important things in life... health and family. Without both of these we have nothing. My purchase of your Xi3 cutter has further added to the enjoyment of my cigar smoking experience and as such has made my life and the lives of my family members significantly more fulfilling. I look forward to receiving the sheath for the cutter and would like to take this opportunity to thank you for the foresight and great investment in time energy and ingenuity in bringing such a wonderful product to the marketplace.

All the best

Al S
Yonkers, NY

Im a dedicated Xikar customer because of your fantastic products.I have purchased four Xikar cutters; two Xi2s one MTX and one Xi1. I purchased my first Xikar cutter one of the Xi2s several months ago. I was so happy with the performance of the Xi2 I decided to order another one to keep in the car and an MTX for my keyring. About a week after that I decided to treat myself to an Xi1 as well. You can consider me a lifelong XIKAR customer. I even recommend them to my fellow cigar smokers every chance I get

Sergio D.
Lansing MI

I got the Xi 138 Excel as a dress knife for a wedding since my benchmade was too big and I was very happy to see the great quality. I love your knives and have my xi138 with me everyday and - it replaced my benchmade

Name withheld

You guys are great... You really delivered above and beyond what was required.Im in sales myself and am constantly preaching to the team to do whats right for the customer and everything else will flow from that premise: our growth our revenue our profitability. One reason is because nottoo many companies operate that way and so when a client finds one that does they stick with them.Like me with Xikar Ive already told the story to at least 13 people...and will forever look to Xikar for what I need for products you offer.Thanks Again

Brian O.
Chelmsford MA

People applauding your customer service were not lying. Thanks a million for your help and quick response. I am looking forward to the sheath. You can be sure that I will buy your products again... Hell Im telling all my friendsto

Martin N.
Sweden

AS YOU MAY HAVE GATHERED I AM A KNIFE COLLECTOR. I HAVE BEEN COLLECTING KNIVES FOR THE LAST 15 YEARS. THE FIRST XIKAR KNIVES I BOUGHT WERE VERY DISTINCTIVE AN UNCOMPARABLE PIECE OF WORK A CLASS OF THEIR OWN I WENT BACK AND ORDERED THE 118 STAG. I WANT TO THANK YOU AND EVERYONE THERE FOR A SUPERIOR PRODUCT.

Tim S.
Montgomery AL

This is by far the BEST CUTTER I have ever used Not only does it look great it also functions flawlesslyIve had this cutter for 5 days now and have already bought another one 1 for car 1 for officeThanks

Kevin
Spokane Valley WA

Ive had my MTX Cigar Cutter Multi-Tool for a while now and have nothing but good things to say about it. I have used every tool it has. The scissors seem to be perpetually sharp It has been an invaluable tool for me as a cigar smoker. Thank you for a wonderful product

Howard
Jackson NJ

I love my Xi1 cigar cutter It is passed around my fellow smokers whenever I use it. I always tell my friends that you guarantee your products for life and will continue to promote your fine examples of quality workmanship.Thanks again

Mark
Snellville GA

Xikar folks - your products are outstanding and well deserving of the highest reviews and claims I purchased a Xi2 cutter before deploying to Iraq last year. The cutter performed flawlessly kept its edge and saw extensive travel and combat Thanks

Cpt. Bob Baumeister
Fort Lewis, WA

This Xikar cutter has been the best I appreciate your products so much & your customer service is the best on any product I have ever used.

Richard B.
Cumming GA

I appreciate your excellent customer service. I have recommended and will continue to recommend your products to my cigar smoking friends. Im glad to promote companies with excellent products and services. Keep up the good work

Chuck S.
Dublin OH

I just registered my 4 xikar cutters to get my free leather sheaths. I have 4 Xi2 model cutters and love them all. I wouldnt be without one; so I keep one in the car one at the desk one at the reading chair and one in the cigar humidor. Thanks for a great product

Joe R
Dallas, TX

I am pretty mouthy when it comes to customer service. When it is good people hear about it and when it is bad more people hear about it. You can bet I will tell my cigar smoking friends about your awesome cutter and your more wonderful stand-behind your product guarantee.

Chris C.
LaPlata MD

Wow - Im impressed with your followup. Great product made better by greatservice.Thanks

Steve A.
Tampa FL

I am very impressed with the customer service that I received from your company. Not only will I be a future customer of other Xikar products I will advertise your products to my other cigar smoking friends.

Nick S.
Finlay OH

Thank you for your timely response to my E-mail. The Xi 188 BGTC I boughtfrom Xikar is what got me HOOKED on your knives. You have a life long Xikarbuyer in me. You guys make amazing knives. The pocket clip on the 188 BGTCis THE PERFECT clip for a tactical knife; it holds on the pants well. The780 is an incredible knife as the size is perfect and the blade shape isfantastic. Anyway... THANK YOU so much for your time. You guys have the bestcustomer service You really DO care about your customers and THAT isanother reason for MY loyalty to Xikar Have a great daySincerely

Suzanne V.
S. Dennis, MA

Unbelievably unique cutter -- over 600 cuts so far. People absolutely love it

Steve S.
California

Outstanding Thanks The Xikar is definitely a cut above any other cigar clipper on the market todayThanks again.

John B.

I just wanted to sent this e-mail to congratulating you on creating a great cutter. Ive had my Xikar for well over a year at it still is as sharp as the day I got it. It has provided hundreds of precision cuts on many fine cigars. It is a cutter well worth its weight in gold

Troy M.

I just wanted to thank you for making such a superior product. Your cutter makes me want to smoke more cigars than I already do just so I can put the blade into action. It is a joy to so cleanly clip my cigar. The Xikar cutter is the best purchase I have made in years. I also want to thank you for the free sheath; it too is a beautiful product. I am now a believer in Xikar and I will keep an eye out for your other products.

Mark K.
College Station, Texas

It is encouraging in this day and age to find a company that will stand behind its products and in fact so much so that it will guarantee its product for life. It is unusual for corporations to honor their commitments and then as a surprise addition warranty their product for life. I can only express my joy at having come into the Xikar cutter and will definitely enjoy it for as long as I own it.

Lyon G.
Plantation FL

To say that I am a satisfied customer would be an understatement of Double Corona proportions. If there exist a more superior cigar cutter on the market I would like to see it Furthermore I am happy to say the quality of your product is only surpassed by the genuineness of your lifetime blade sharpening warranty.

Adam H.

I have been more impressed with Kurt and his company than that of any company I have had to deal with lately. If there is one thing that Kurt knows it is customer service. It is rare these days and refreshing to see. I have used many cutters and even like several models Prometheus and Zino to name a couple but when you get down to brass tacks they dont stack up. All things considered price quality quality of cut warranty and most importantly CUSTOMER SERVICE Xikar wins every time. It is nice to see that others have experienced the same results.

Chris E.
Cigar and Wine Review Magazine

I have been keeping my Xikar cutter at home and using a cheaper one when I travel. The Xikar is so much better though I think Ill break down and purchase another one. Best of luck to you.

Charles R.

Your customer service and superior products separate you from all the rest. All my friends either have or will be getting a Xikar.

Randall G.

I wanted to drop you a note to inform you that I received my cutter this early afternoon. It functions just beautifully Thank you for your service and consideration.

Dr. Robert

I received my Xikar cutter today and I simply love it This is a great product and I will spread the word about it.

Gustavo P.
Puerto Rico

Good morning I got the 138 Excel knife this weekend and its a real beauty I was actually quite surprised The knife is better than I thought and the size is perfect for carrying. Its probably the lightest knife I own and maybe the sharpest as well. This may well replace my Spyderco Police Culprit as my everyday carry knife. Thanks again I can assure you this well-made knife will not be wasted on me. Ill spread the word Keep up the good work and Ill talk to you soon Best Regards

Shawn C. police officer
Clearwater, FL

Recieved the Xikar cutter this morning It looks great Thanks. So I christen it with a Le Hoyo de Monterrey - Epicure No.2 Robusto after lunch... Its a very well design and built cutter with a very clean & crisp cut. Very easy to use and hold. Ill enjoy it every time I have a cigar.Cheers

Edmund
Halifax N.S.

By the way this critter is by far the easiest cutter I have ever handled.

Gary R.
Texas

I received my cigar cutter a week or so ago and it is FANTASTIC I have shown everyone that I can my pride and joy and I hope that you get a few more sales. I am very proud of my cutter and I thank you for the very prompt service.

Royce L.
Australia

This is the best cutter I have ever used... It is consistant comfortable and easy to carry. I have cut well over 200 cigars with the Xikar and it still cuts perfectly. I would challenge any other cutter to perform this well... and I should know I have had a few of the over priced Brand Name cutters... they are all in a drawer dull and collecting dust. Thanks for a great product.

John F.
Arkansas

Being a custom knife collector I insist on superior fit finish function and form. The XIKAR meets all of my criteria; its not only an exceptional tool its also a stylish and unique cutter. The ergonomic form enhances its function and the fit & finish are smooth clean and precise. Thanks I hope youve sent one of these to Cigar Aficionado to include in their next review of cigar cutters if not do so it blows them all away.

Jim F.
Michigan

A good friend came in to the local cigar club and showed off the new cutter he got as a gift on a recent trip. It was a Xikar. I had to have one. I logged on to your site and found a local dealer Vendome in Toluca Lake CA. After a call that let me know that they had some in stock I was in the car and in less time than it takes to smoke a robusto I was the owner of my own Xikar. I love it I have other cutters that cost as much or more Big name cutters with big stores as well and they cant come close to Xikar. You did it right

Scotto

Hello Just wanted to drop you a note complimenting your knives. Ive been a knife collector for over 20 year as such Ive owned many fine custom and production knives. I must compliment you on the fit finish and overall quality and design of the 188 Extreme. Its already earned a place in my every day carry rotation and has bumped some other premium knives out. Good work Thanks

Scott

I enjoy using the cutter so much my beloved Havanas are down to just stubs aint even lit them and are now too short to light. You should offer Cigar Insurance against this

Ken E.
New York City

Thanks for making such a GREAT productIts the only thing I use to cut my cigarsI went on a trip in August and didnt want to take a chance on having it seized by airline security.I picked up a cheap cutter once I reached my destination.The difference in the cut was incredible.I couldnt wait to get home againWith a nice clean cut and not having to worry about little stray bits of tobacco and no chance of crushing the cigar the Xikar cutter is a great start to the smoking experience....Not to mention it makes a great conversation starter Thanks again

Aric B.
Durham, NC

I want to tell you that I really like your cutters. I used one of the Xi2s in Iraq for the last year and it held up great. It went on almost every mission with me and always worked when I had time and wanted a cigar. Thank you for a great product.

1LT John A. G.

I highly commend your company for your attention to the customer -- its almost too good to be true but it is I just wanted to let you know that I noticed your great customer service and to me that is the next most important thing to the sale. XIKAR products are high on my recommendation list.... Thanks again. Sincerely

Joe I.
Newcastle, CA

The knife is AWESOME Ive been carrying / using it daily since it arrived. Its extreme well made and functional. Thank you again

Chief Leonard B., PHD
New Richmond, WI

I did a lot of research to purchase my new knife. Not only did your model XI-188SASC have superior materials and styling but also had a reasonable price. When I received it I was flabbergasted at the quality and great looks. Keep making products like this and you will have a customer for life

Rick H.
Dripping Springs, TX

Ive been a dedicated Xikar user for the past several years. I smoke about a thousand cigars a year and my cutter is often used by others. Eventually it became a little less than scalpel sharp. I sent it in for a sharpening and was very pleased with the quick turnaround. This is not the first time that your company has presented excellent service. Further your personnel are polite and helpful on the phone internet and by mail.Looking forward to my next 50000 cuts.

Steven

Just received my new Xikar Elan 118 gentlemans pocket knife. It is extremely well conceived and designed. It definitely stands out from anything else I have ever carried.Im looking forward to years of use from it. I better be careful where I set it down as its sure to attract a lot of attentionI just went online and ordered my free leather sheath. Looking forward to receiving it.Keep up the excellent work with your design and craftsmanshipSincerely

LM Rodriguez
New York City

Sirs I received one of your cutters for Christmas and after using it for 3 days I can honestly say it is the finest cutter I have ever used and Ive had atleast a hundred of them over the years. Not only does it do an excellent cutting job it is a pleasure to use. Thank you for such a fine product.

Ron C.

Just wanted you to know that I think this is the BEST cutter Ive seen in the 15 years Ive been a cigar enthusiast. I have recommended your product to several cigar dealer friends in the Chicago area. Ill probably end up being your best sales rep Thanks for making a great product

Rick S.

Lifes Small Pleasures I recently purchased an Xi3 Redwood and I am extraordinarily pleased with my new cutter. It is truly one of lifes small pleasures... owning one of the finest cutters produced in the world. As a Special Forces soldier in the U.S. Army you can imagine that I appreciate fine craftsmanship and fine cutlery. Your product brings a simple joy each and every time I cut and smoke a fine cigar. Sincerely Yours

Robert R

Just a quick note to express my appreciation for one of your representatives Bill and the way your company treats its customers. I called today to ask about purchasing a replacement pouch for the Xi I purchased around three years ago. The velcro tab has worn off due to normal wear and tear from three years of use. Bill offered to send a replacement pouch free of charge. You really now how to impress your customers. I constantly read about the rave reviews concerning your products and customer service on Cigar Weekly Herfers Paradise and Cigar Family web BBs. Now I will be another one of those people. Thanks

Mark T

I have carried this knife Xi-188 Extreme for a few weeks and it is amazingly light and slim I really dont notice it. This is unusual for such a big knife.

Dave Boeckel, GM
Chesapeake Knife Toolbr

Great job on a wonderful product My Xi Cutter is by far the most attractive and functional cigar cutter Ive ever seen I was so impressed that I simply had to take a moment to send my comments to you. Thank you for having designed and produced such a magnificent tool I plan on having this wonderful cutter with me every moment I have a cigar around and am excited to be able to purchase one of your knives in the near future. If your cutlery is anywhere near as impressive in quality and appearance then Im sure to be as happy with it. Thanks again for a wonderful product. Sincerely

Randy T

Xikar cutters are the very best....we all know that. What really stands out is their customer service It is so refreshing to deal with a company that not only stands behind their product but also goes above and beyond the call of duty to make the customer happy.No matter how small Xikar comes through Thank you

Mike

Hi I would like to be the proud owner of the Xi3. I could get an Xi but I just cant help looking at that Xi3. I almost wished you didnt make it so I wouldnt have this dilemma

Alex

I would like express my appreciation at the great customer service I have received dealing with your company. In this day and age of what passes as customer service for most companies you folks have raised the bar and are to be congratulated on your approach to customer satisfaction. I am a member of a cigar board and have known about your product for some time several of the posters have raved what a great company you are to do business with. I echo their sentiments and hope to purchase another cutter in the near future. Thank you for great cutters. I use mine regularly and of all the cigar accessories that I own it is my favorite You have gained a customer for life Sincerely

Tom L.