Frequently Asked Questions

1. How it works?
2. How do I hold and use the Xi style cutter?
3. Where do I get the free leather sheath?
   ** Please note that sheaths are not currently offered for the following:
   Tabletop lighters, Scribe lighter, Stratosphere lighter and X8 Cutter.
   
4. Can I get the blades sharpened?
5. How do I lubricate / clean my cutter or knife?
6. How should I maintain my product?
7. What is your warranty?
8. What if I think it needs repair?
9. What is your address, telephone, fax?
10. My lighter only lights intermittently, what is wrong?
11. How do I use my Travel Humidor?

If you have additional questions, please contact us.